Purpose: Digital transformation is one of the most important pillars of the banking industry future, as customers increasingly turn to conducting their banking transactions through digital applications and solutions. Blockchain technology has the potential to transform the banking industry to be faster, cheaper, more secure, and more transparent. The research aims to determine the impact of adopting blockchain technology on the quality of digital banking services in the Egyptian banking sector.

Design/Methodology/Approach: The study was conducted on a sample of 20 commercial banks, both listed and unlisted, on the Egyptian Stock Exchange during the period from 2016 to 2022. The data will be analyzed using a fixed effects approach.

Finding: The study demonstrated a positive impact of adopting blockchain technology on the quality of digital banking services, which is reflected in increased customer loyalty to commercial banks. It also revealed that the plan to implement blockchain technology in banks includes developing the infrastructure to facilitate the gradual adoption of the technology, while enhancing data privacy and security, leading to a more effective work environment.

Originality/Value: This study is significant because it provides practical evidence that the implementation of blockchain technology is insufficient to improve the efficiency of Egyptian banks, and that it is essential to accelerate the transformation of Egyptian society into a cashless society as part of Egypt's 2030 Sustainable Development Plan.